Swipe Elite — phone got hanged not even see the screen. not even attempt any call

Address:

500090

I have bought swipe elite sense from flipkart on 22-may-2017. Now my phone is not working. It's only showing only swipe symbol. When i touch finger print scanner is very hot. If i get any call also i can't see the number and can't even attempt the call. It's only showing swipe symbol. I don't understand what to do now. I tried to call [protected] (Which is showing in my user guide). That's only open 9:30am to 6:30pm... Can any one please help me on this.