Swipe Telecom — Phone Damaged

Address:Chennai, Tamil Nadu

My phone has been damaged but your service centre guys are not reponding to my mails and calls, from past 1 month i am trying to cantact your company, my tab was damaged in feb, And Now i Want My Money back, orelse exchange my phone, they gave me service centre number and address that no was wrong and one was not picking the call, Everyday a new story giving to me your company employee
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Specifications wrong given

New launch swipe elite plus 6999 is there some side mention battery removal or some site not or dual SIM 4g but some side showing one SIM 4g, 3g and second SIM only 2g what is this

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    Swipe Telecom  Phone
    +91 83 8001 5959
    +91 20 4150 5800
    Swipe Telecom  Address
    Unit No. S-2, S-3, 1st Floor, Metropole Building, Bundgarden Road, Pune, Maharashtra, India - 411001
    View all Swipe Telecom contact information