Swipe Telecom — swipe elite plus phone has been taken but not returning

Jagai Mandal

from Kharagpur, West Bengal

Address:

Howrah, West Bengal, 711322

My phone had been submitted on 4th aug 2017 on howrah service center. They send it to pune for making the device ready. But not returning. I have called many times but they are giving a next date always. I have called customer care atleast 12 time and service center twice i n a week. But they are always taking time and saying different word and sentence. But i am not getting my fone yet.

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Swipe Telecom customer support has been notified about the posted complaint.

Oct 28, 2017

Updated by Jagai Mandal Swipe telecom — swipe elite plus, network and battery problem

I submitted my phone with work order number wb_how_mmc_2069 on 04th august 2017 at howrah, west bengal center with netwok and battery problem. I have not received the phone yet even after 2 months and 24 days. Whenever i call the customer care they just give assurance and every time with fake updates. Everytime they told me to wait for 10-12 days more and when i call them same status as before.

Oct 28, 2017

Updated by Jagai Mandal Please update my complain status

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Comments

Zillani Shaik

from Hyderabad, Telangana

Not worried if delayed, not information about mobile status. and contact is not reachable. My swipe elite max had battery problem just 6 months 7 days after the purchase date and is out of warranty, needs to be replaced as suggested by service care. Poor that battery got worse in just 6 months.

Hari Mobiles kukatpally, Hyderabad.

Bhargav Bunny

from Adoni, Andhra Pradesh

I Want swipe Elite 2 Battery with in 1 month of extension of date.warranty is completed. Now i want to buy it for Money. Battery Capacity 1900MAH, Phone model: Swipe Elite 2 4G mobile.