Swipe Telecom — swipe elite plus (white) touch problem

Address:600050

Hi Team,

I have purchased Swipe elite plus (White color)model and using it for more than a year. Recently I got issue in screen touch, I have taken it to the authorized service center at Chennai (Address: AA Block, #37, 3rd street, Anna Nagar, Chennai-600040) Phone:[protected] on 14.12.2017 and they have changed white touch display into Black touch display and charged Rs.2500/- towards original touch display(Black) with a warranty covering 3 months period. After that I got the same touch problem in the newly changed black display and I have taken it to the said service center. They have taken my mobile phone and ordered for original touch display for Swipe Elite Plus model. They have given a job sheet No.6011 dated 17.01.2018. Moreover I am waiting for more than 3 weeks, they have not repaired my mobile phone, it has been stated that they have not received the courier for original touch from the swipe company. So please do the needful at the earliest.

Thanks,
A.Vijayakannan
[protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Swipe Telecom customer support has been notified about the posted complaint.
Complaint comments 

Comments

Immediately the next day after giving the complaint, I got my mobile repaired in good condition. Thank you for all your immediate action.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swipe Telecom
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    425
    Pending
    0
    Resolved
    19
    Swipe Telecom  Phone
    +91 83 8001 5959
    +91 20 4150 5800
    Swipe Telecom  Address
    Unit No. S-2, S-3, 1st Floor, Metropole Building, Bundgarden Road, Pune, Maharashtra, India - 411001
    View all Swipe Telecom contact information