[Resolved] Syberplace E Solutions P Ltd. — Non delivery of product

ANIT KEDIA

from Jaunpur, Uttar Pradesh

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	SYBERPLACE.COM

Order id is[protected].
This is ankit here ordered an iphone 5s 16 gb from syberplace.com, of rs. 19999.00, on 25 march 2016 by online payment . The order was confirmed and the order id is[protected]. They promised me to deliver the product within 8-13 working days. When i checked the status on their website (Syberplace.com) it states that the order is confirmed and it was last updated on 26th march 2016. So to know the current status i tried to call them many times but no one picked the call and i didn’t get any revert call as promised me by ivr.
I also tried to reach their facebook page and even messaged them about the status of my product on 27 march 2016 but no reply came.

Even no response from their customer care team nor sales team..

I kept calling them but no answer and even i had mailed them twice but no reply...

This is a big fraud running..

Mail at

1. [protected]@sybercplace.com

2. [protected]@syberpalce.com

My contact details are

Mob- [protected]

Email- [protected]@gmail.com

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Jun 3, 2016

Complaint marked as Resolved

SyberPlace E Solutions customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2016

SyberPlace E Solutions Customer Care's response Your order id is invalid. Please share the exact order id to assist you further.

Verified Support

Apr 29, 2016

SyberPlace E Solutions Customer Care's response Dear Ankit, as mentioned in the website it takes 7-13 working days to dispatch a product. We kindly request for your patience.