Syberplace E Solutions (Syberplace.com) — Non delivery of product

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	syberplace.com

Sir,
I have booked one apple iphone 5s-16gb (Silver) on 29.03.2016 vide order no[protected] online from syberplace.com. As per terms and conditions it is to be delivered within 7-13 working days. But it could not reach till now and when i track in syber ship track order by order no, it show only "order confirmed". When i see the status in view order shipment category shows "item shipped vide shipment[protected]. There is no facility to talk to its executive on given number and they don't reply of email. One its executive chat with me via facebook, he told our one executive will call you and your problem will be resolved shortly.
Please resolve my problem as soon as possible.