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TalkCharge — Electricity bill not updated

I did one electricity bill payments (ORDER ID TC[protected], TC[protected] dated on 27.01.24. this was showing successful in Talkcharge but weren't even reflecting in the Electricity provider's website. I request to talkcharge please pay my both the bills. As they deduct money from talkcharge wallet but not processed to electricity service provider. Kindly pay my both the electricity bills.
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    264, 2nd Floor, JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana, India - 122018
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