Talwalkars Fitness Solution — harassment by the staff & call abuse

Address:Pune, Lullanagar, 411040

I had joined gym in pune lullanagar branch, i was harassed there by the manager working. He kept body shaming me. I was also cheated with the package cost. Mr. Madhukar talwalkar got in touch with me and appointed ms. Chaitrali to handle my case. She assured me compensation and promised me to return the money that i had already pain within 15 working days. After 15 days when i called her she blocked my numbers. After that i help receiving calls from ms. Sofia working in the same branch and she abused me on call for no reason. I have been writing email, but there is no revert from anyone of them.
Is this the way gym staff treat their customers???
Also i havent got my money back till date.
Cheaters.
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    Talwalkars Fitness Solution Phone
    +91 22 6655 3636 (Customer Care)
    +91 22 6612 6300 (Office)
    +91 22 6144 6767
    Talwalkars Fitness Solution Address
    7th Floor, NCL Building, BKC, Bandra (East), Mumbai, Maharashtra, India - 400051
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