Talwalkars Fitness Solution — Refund money/Reopen gym

Address:

Andheri West

As most of the gyms have opened up with all safety precautions we were under the impression that Talwalkars would be resuming the normal operations however there is no such update and neither have they responded on refunding the amount that was paid for availing its services.
I had joined it last year during Feb 2020 and had registered myself for duration of 6 months and had paid the complete amount of Rs.15000/-
I started the gym at Mumbai at Juhu on 18th Feb 2020 and had just availed the services until 13th March 2020 only and post this lockdown was imposed due to covid. Since then the gym is closed and no intimation has been given to the customer as when it will open and there is no information about the refund. If the gym is not opening up then the money should be refunded at the earliest as the gym services were unused.
Please let me know if you need any more details.