Tamil Nadu State Transport Corporation [TNSTC] — Madurai to palani bus not stopped in sempati

Hi Sir...
I supposed travel from madurai to sempati on 25th feb at 11 pm. as per time keeper, all palani bus should go via sempati. But when I check with conductor they said like all busses will go only bypass and they not allowed to board ... there are 4 female and 2 kids and five male passenger was waiting nearly 45 min but all palani busses not allowed us to board. I raised the issue with tnstc office and they said like go and take the seat but didn't speak with driver and conductor... finally after few bus I took bus but conductor argued me.. but denied to get down... I took the ticket and traveled but rest of them not boarded because they got panic like if the bus went through bypass then again travel from Dindigul... Driver and conductor not bothered about passengers struggling and they drive only in bypass road which is actually not the permit route... I have mentioned bus numbers and my ticket number as well.
Bus number TN 57 N 2463 and TN 57 N 2488 and TN 57 N 2534 ... ticket number 030411 madurai to sempati on 25th feb 11.15 pm

Please take action and ensure all palani busses should go via sempati