Tamil Nadu State Transport Corporation [TNSTC] — Refund not made

Address:	Kanchipuram, Tamil Nadu, 600096
Website:	www.tnstc.in/TNSTCOnline/advanceBooking.do

1.I booked the ticket to Chennai to Madurai two weeks back - PNR Number :T15822607 since there was a website slowness the my credit card was charged twice for rs.1362 and im yet to get a refund for it 2. I called the help desk to cancel a ticket - i did cancel the ticket but they said i will be getting the refund in two days yet the refund is not made

When i called the bill desk number ..past five days im calling unable to reach and when i call the toll free number while talking itself they are disconnecting the call and moreover instead of helping me they divert me to billdesk where im unable to reach

The reason we are booking in TNSTC is because we would get good support from there but we lost hope
If possible please help me
Registered email ID :[protected]@gmail.com
Username :Radhikaeswarbabu