Tata AIA Life — Money not received. Its 3 months due and neither customer service nor complaints are responding despite repeated emails.

Address:	New Delhi, Delhi, 110092
Website:	tataaia.com

I haven't received the annual payment of approx. INR 70, 000. I recently changed the payment mode to NEFT and now it should be sent directly to my bank account instead of the cheque. My Policy No. is C[protected]. I have written multiple emails (more than 6) and the teams, both customer service and complaints initially replied that they would be taking action but after a while they just stopped responding and the money is also not being sent. While they are earning interest over it, I am here losing out the potential investment/interest options.