[Resolved] Tata AIA Life — policy benefit not given | |||
Dear sir\madam, My name is vinayak naik Policy number c[protected] Plan name :-tata aia life health first (110n028v01) Amount paid monthly ecs. I have bought the above tat aia policy on[protected] and per policy the maturity date showing 21/10/2014, but in the tata aia portal the policy maturity date showing[protected] and still i am paying the policy amount every month from ecs. This policy is for medical policy. I had called to the tata aia executive on 06-june 2019 for the medical facility obtain from my policy, they told me to contact rakshah tpa for mediclaim then i contacted the rkashah tpa they said they have data till 2014, your policy is not updated for the current period, then i again contacted the tata aia and send the email to them, the tata aia executive told me that we need to check with tpa for your details and we will let you know, i said that my policy maturity is now over but still i am paying the premium so i want the benefit as i was not checked the policy document i only checked the portal and the portal showing policy maturity date is 2043. Tata aia still not resolve my issue from last 3 week i followed with them no response from them. Please look it my issue and please sort out my problem so that i can get my policy benefit. Thanks Regards vinayak naik Was this information helpful? | |||
Aug 1, 2019 Complaint marked as Resolved Tata AIA Life customer support has been notified about the posted complaint. Verified Support Jun 24, 2019 Tata AIA Life Customer Care's response Dear Vinayak Naik, Apologies for the inconvenience caused. We have noted your concern and forwarded it to our team. We will have it checked and get back to you shortly. Thank you. Verified Support Jun 28, 2019 Tata AIA Life Customer Care's response Dear Vinayak Naik, Details about your concern have been sent to your registered email ID. Request you to check the same. Please let us know if there is anything else we can help you with. Thank you. | |||
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