[Resolved] Tata AIA Life — very very poor service. mobile no not modified since last 15 days. moving this office several times.
A
asraftataaialife
from Ingraj Bazar, West Bengal
Address:
Burdwan, West Bengal, 713301
I requested for change in mobile no as the old mobile lost. According sms was sent from my new mobile number. I was said to wait one or two days. But it is more than 15 days past yet no confirmation call reached to my new number. I visited the tata aia office sevaral times in between to check whether mobile no modulation have been done without calling me. But every time i was sent back saying that wait for another 1 or 2 days. I am now fade up and compelled to lodge a complain. I was decided to opt a term insurance if 1 cr sa from your institutions. But seeing this poor service, i now desided to choose other option for this term plan. I have stopped even the next premium of my old policy for this bad service.
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Feb 16, 2018
Complaint marked as Resolved
Tata AIA Life customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2018
Tata AIA Life Customer Care's response Dear Sir,
We apologize for the inconvenience caused. Please share your contact/policy details for us to resolve your concern.
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