Tata Capital — Cheating the customer as providing an incorrect roi

Address:560049
Website:www.tatacapital.com

I contacted tata capital for a topup loan and upendra tiwari contacted me and he explained about the process and also the interest rate as i informed him that i am a old customer and i had got the option for getting the topup loan and he informed that he will be able to get that done by 9.6 %

Then he came to office and collected all my documents and he informed that he needs the processing fees of 5700 as i work for esteemed company

Its unetical and i want to know if i would work for any company why is that they are asking for processing fees when i am already a customer of tata capital.

I went ahead and spoke to sachin who informed that please dont provide the cheque and we will process as you are already a customer.

That day in the evening upendra informed that the application is under process and we will get the loan sanctioned by monday / wednesday

Hence i got a clear information so asked the bajaj people to cancel the process as i am getting the loan from tata capital only

I had accepted the offer as upendra tiwari informed that the percentage or roi will be 9.6% hence i agreed else i would have closed the account by bank transfer to bajaj finance.

I called him today and he informed that he is waiting for the letter to come to him and he informed that he will call me at evening

I called him as i had started the house work as the water was leaking from terrace since the builder cheated us. And this was for renovation i had informed that i need 1.5l as i have 1 l

Now you guys took that as a advantage and now asking me to pay 11.5 %
I will take this to legal as the marketing guy gave me a wrong information and also informed me to go to bajaj finance as he cannot do anything now

Now tata capital has to look into this else will go on legal...

Declined bajaj finance offer as your marketing guy informed that he can get the amount settled as earliest

Started house work asked contractors to start the work by saturday as your marketing guy informed a positively about top up loan

Gave order for sand and cement and also gave advance for constructor

Now your person informs me that he can process the amount at 11.5 % which was not at all communicated to me

He asking me to go to bajaj and may i know how dare he asking me to go back to that bank which i rejected the offer first

He took all my documents and signature as well

I had signed all across the tata capital home loan application form and now tata capital are not holding their tongue.

I will take this to legal as giving me all wrong information and asking me to sign on all documents before giving me the right information, asking me to provide all my sensitive documents for no use, wasting my 5 days period

I would go to court and settle this matter and penalize for the mistake done by marketing team of tata capital.
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TATA Capital customer support has been notified about the posted complaint.
Apr 15, 2016
Updated by anilkumarasagar3001
My Phone # [protected] / [protected]
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My Phone # [protected] / [protected]
Worst bank in the world may be TATA CAPITAL HOUSING FINANCE Ltd as per my personal experience too.
No ethics. They attract with high competitive interest rates before you are a customer. Once in as a member, gone case. They will ask so many fees. no reduction of interest rates even though RBI reduced the rates. They are in their own banking rules.

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