Highly unhappy with the experience so far.We have been following up with your sales team to understand our loan but they seems least interested in helping us out.First of all they are least bothered to inform their customer about their process and product which they offer to customer, secondly if they have given some product they have least knowledge about it when cross questioned they direct directly to customer care.I am afraid the way they are playing with such a good Brand name of yours.Need to get my amortization schedule for which we have been directed to customer care as got to know in first week of month the team hardly words and chills out as they have done month end which is not acceptable at all.I belong to financial sector and service industry where we try every opportunity to be captured but have not experience it so far with your service, You and your brand has failed miserably.
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Feb 6, 2017
Complaint marked as Resolved
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2017
TATA Capital Customer Care's response Dear Sir, we regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query
Dear Tata-sbi credit card department,
Till now I didn't receive monthly statement of dec-jan, then how can I pay...
Your costumer care is very un reachable at any time then how I know the amount to pay.
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Till now I didn't receive monthly statement of dec-jan, then how can I pay...
Your costumer care is very un reachable at any time then how I know the amount to pay.