[Resolved]  Tata Capital — impose fine 200 unlawful

hello dear sir /madam my name is harjeet sharma .my custmer id is TRACTOR and my loan number is 5004385, , , 9/07/15 is my date to pay ur ist instalment but ur employe mr arun kumar employe id code 20104, called me on same day that iam coming to collect installment but at evening on same day about 7 p.m he called again that he was on leave and did not visit ...on next day 10/07/2015 he came and imposed rupee 200 fine ...this is our mistake plz refund or wave off my amount, , , otherwise i will concern it with ur senior department ...m attaching photo copies
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Complaint marked as Resolved 
Verified Support
Jul 30, 2015
TATA Capital Customer Care's response
Dear Harjit

Sorry for the late reply.

Apologies for the trouble that you had to face. We have duly noted your issue and will start action on it.

You can also get in touch with us on our Twitter handle (@tatacapital)

Thanks
[protected]@tatacapital.com
Verified Support
Jul 30, 2015
TATA Capital Customer Care's response
Dear Sir

As per our records, the mentioned issue has been resolved to your satisfaction.

If there is still any concern. Kindly get back to us with the same.

Our team will be more than happy to help you.

Thanks
[protected]@tatacapital.com
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