Tata Capital — Incorrect information provided

Address:

Mumbai City, Maharashtra, 400099

I got the Tata Card from Croma in Nov 2016. At the time of purchase i was informed that i will not be charged until i activate the card.

However on Jan 29 I received the first invoice stating that i have defaulted on the payments and there has been a charged Late payment Fee for not paying the last 2 bills.

Firstly this is the first bill i have received and secondly i have not even used the ard and now i have to pay Rs.1083.

I have tried calling the toll free number but i am unable to get through the customer service team

My email ID [protected]@yahoo.com. can someone please write to me and resolve the issue.

Regards
Steffie Gonsalves