[Resolved]  Tata Capital — loan amount not credited although i have been charged rs 35, 000

Address:401, 4th Floor, Kanchenjunga Building, Barakhamba Road, Connaught Place, Delhi - 110001, New Delhi, Delhi

I have applied for a loan from tata capital and they have charged me a total of rs 35, 000 (Incl. Commission for lawyer and processing fees) towards its processing and approval, but its been more than a week and the money has not been credited to my account. I have been constantly trying to follow up with them however neither are they calling me back nor giving my any resolution.
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Jun 23, 2019
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
May 08, 2019
TATA Capital Customer Care's response
Hi, we have taken a note of your query. It’d be great if you can inbox us your contact details so that we can solve your issue at the earliest. Do let us know if we can help you with anything else.
Verified Support
May 23, 2019
TATA Capital Customer Care's response
Hi, we have taken a note of your query. It’d be great if you can inbox us your contact details so that we can solve your issue at the earliest. Do let us know if we can help you with anything else.
Complaint comments 

Comments

I've applied for loan in 2015. In Feb 2019 I got call for pending amount with interest and I paid it on[protected] and still it is not updated in there system and they are not replying properly either on customer care number or via mail. I m attaching payment screenshot. My a/c no is 4924586.

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