[Resolved]  Tata Capital — tat for outstanding due statement & fc is 15 days. foreclosure of home loan not accepted beyond 24th of month

Address:

Nellore, Nellore, Andhra Pradesh, 524003

Home Loan account no. 9747124; Top up loan no. 9783867; Name : Firoz Baig Mogal. Branch : Nellore - B.V. Nagar Branch; Employees troubling : Mr Guru Prasad Nimmakayala
Dear Team,
I wanted to reduce high rate of interest burden and EMI burden. I got opportunity to avail staff loan from organisation where I am working at a very lower ROI.
I approached BV NAGAR - Nellore ( Andhra Pradesh ) branch. They showed zero interest and not bothered because they are more interested while pitching a loan but nil interested to close it.
I have requested for Out standing due amount statements. They told that the TAT is 1 month. I approached in the month of December.
After taking different types of requests from me time to time they passed on the time and delayed.
After getting Out standing statement..they said I need to apply for Fire closure statement separately. It took another 20 days.
After getting Fore closure statement, I applied BALANCE TRANSFER with Axis Bank. When I am submitting the Demand Drafts of Axis bank to pay the out standing amounts...Nellore BV Nagar office is not accepting my DDs . They are telling that the last date is 24th. Again the payment will be accepted only on 2nd April.
I am financially lost with the delay Tata capital staff made and will lose further a lot in terms on Extra loan interests from both TATA capital and Axis Bank because of this type of prolonged delay.
To pay the fore closure loans, i am ready with demand draftsman but branch staff not accepting to receive the same and postponing the process.
I heard from the other staff of branch that the main staff are prolonging the process in order not to lose the loan case value as the year end is approaching. They are afraid of their year end budget achievement loss.
I want Tata capital finance to pay me back all the delay expenses, interest burden and mental agony caused due to irresponsible staff and false processes.
If my issue is not escalated and not resolved within 24 hours..I would take up the matter with consumer forum.
Regards
Firoz Baig, c/o Advocate Shri Prasada Sharma, Nellore, pH : [protected]