[Resolved]  Tata Capital — Tata capital have cheated me... They are fraud

Address:Ahmedabad, Gujarat

Hi, Myself Vivek Chauhan and I have take a long from tata capital Ahmedabad. My consumer durable loan account number is 3919690. It has been 2 months and there is no resolution of my complaint. They have deducted 2 EMI’s together and they said they will refund me that amount within 7 working days. Since then no one is replying me back on top of that when I called them on customer care number[protected] there are few guys I have been talking to are not co-operative at all. Ankush, Hitesh, Nikhil specially their senior Ravindra who had promised me 10 times but he has failed and he is not coming on call at all. Refund amount is: 4434. As a customer it is very frustrated because they had already deducted 2 EMI’s together and it has been 2 Months that no one is helping me to resolve this issue. This was third month and even if there is an additional EMI deposited with them they are still deducting amount every month. I have called them 300 times and I also have their recordings. Whenever I call them they will get my basic details and keep my call on waiting for 5 hours and after waiting they will cut my call. I have all the recordings and evidences with me. Can you please help me to resolve this issue? Thanks, Vivek Chauhan [protected] [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Vivek,

We apologize for the inconvenience caused. Thank you for sharing your contact details with us and the relevant team will soon connect you so as to resolve your grievance. Kindly write to us at [protected]@tatacapital.com for any other information you may wish to share.

Regards,
Tata Capital
Hello,

I have sent so many emails to [protected]@tatacapital.com. No one is replying me back.

Thanks,

Vivek
Dear Mr. Vivek,

We believe our concerned team has got in touch with you and also refunded the amount you had asked for. Please do let us know if you require any further assistance.

Regards,
Tata Capital

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