[Resolved]  Tata Cliq — Delay in product without any response

Website:

luxury.tatacliq.com

Santosh Sharma
6 Mar 2022, 15:01
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Hi
6 Mar 2022, 15:31
TATA CLiQ Luxury
TATA CLiQ Luxury
Hi Santosh,
We are sorry for inconvenience caused. As checked your complaint is being handled by our concern escalations team under ticket number 05953430. Be assured our team shall get back to you with an update on it at the earliest. We request your patience meanwhile.
Sanjana
Your friend at Luxury.Tata CLiQ
6 Mar 2022, 15:57
You sent
Pls don't pas the ball here and there .. you have take. Already enough time.. I NEED RESOLUTION TODAY
TATA CLiQ Luxury
TATA CLiQ Luxury
Hi Santosh,
We understand your concern. Be assured our team shall get back to you with an update on it at the earliest. We request your patience meanwhile.
Soyab
Your friend at Luxury.Tata CLiQ
You sent
Today again you hv given me false commitment i m still waiting for the call back
You sent
If i will not receive an update today In next 1 hour, i will share all the recorded call to social media for your excecutive and supervisors learning
TATA CLiQ Luxury
TATA CLiQ Luxury
Sincere apologies! As informed, we understand it took a while to get back to you. Our concerned team is working on your query on priority. We appreciate your patience in the meanwhile. They will be updating you for sure on same as soon as they will find a resolution on it. So we request your patience and understanding in this regard. Please bear with us until then.
Subha
Your friend at Tata CLiQ
Mon 12:02
You sent
What is the status?
Mon 12:19
TATA CLiQ Luxury
TATA CLiQ Luxury
Hi Santosh,
Apologies for the delay in resolving the issue. As we can check, your concern has been forwarded to the relevant team. Be rest assured, our team will contact you with an update at the earliest. Request your patience in this regards.
Jenvi
Your friend at Tata CLiQ
Mon 15:12
You sent
DO YOU REALLY HAVE TIME LIMIT OF RESOLVING THE ISSUE?
Mon 18:09
TATA CLiQ Luxury
TATA CLiQ Luxury
Hi Santosh,
Apologies for the inconvenience caused. We completely understand and your anger is justified as this is surely unacceptable. Please don't worry, we will try our best to get the resolution for you at the earliest as the issue is being escalated to the concerned team, they will update you in 3 working days.
Chetana
Your friend at Luxury.Tata CLiQ
Tues 18:56
TATA CLiQ Luxury
TATA CLiQ Luxury
As per our telephonic conversation, We would like you to give us 1 to 2 working days to fix this for you. In the meantime, we appreciate your patience.
Abhijit
Your friend at Tata CLiQ
Fri 09:00
You sent
What is the status now???
Fri 09:43
TATA CLiQ Luxury
TATA CLiQ Luxury
We have informed the concerned team to share the recent update with you. Don't worry, they'll soon contact you after looking into the matter. Rest assured!
Vruddhi
Your friend at Luxury.Tata CLiQ
Sat 00:22
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Tomorrow I m going to expose your service
TATA CLiQ Luxury
TATA CLiQ Luxury
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TATA CLiQ Luxury
TATA CLiQ Luxury
We understand this is taking long and apologize for the delayed resolution. Our relevant team is working on your concern on priority. Please be rest assured that we will do everything possible to help and will notify you as soon as possible. We see that you have been cooperative with the timelines given by us, your patience and understanding are much appreciated.
Joyce
Your friend at Luxury.Tata CLiQ
Write to TATA CLiQ Luxury