[Resolved]  Tata Credit Card — Not received package of jabong that they have offered

Address:Pune, Maharashtra

I am TATA Platinum credit card holder, Before taking the card the customer care executive committed that there is voucher of Jabong online shopping of 3000 rupees for first year on platinum card. It"s very difficult cum impossible to contact the customer care. 2) My transaction is failed with amount deducted from my credit balance. I have Google it to just know how to get the transaction ID OF THAT TRANSACTION, to get it back from the side where I have made the transaction . Each and every time call is getting diverted to lost and complaints department. Then they diverted call to some, other side but, still not able to get the transaction ID. Since, that amount is big for me, I need that Id, quickly. Please, help if you can. SWAPNIL CHAVAN [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2015
TATA Capital Customer Care's response
Hi Swapnil,

We have made a note of your complaint, a member from our team will get in touch with you to discuss further the concerns highlighted by you. We will get in touch with you on the number provided in your post.

Regards,
Tata Capital.
Verified Support
Apr 27, 2015
TATA Capital Customer Care's response
Hi Swapnil,

We believe a member from our team got in touch with you to address your concerns. Hope the resolution was to your satisfaction.


Regards,
Tata Capital.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TATA Capital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    996
    Pending
    26
    Resolved
    558
    TATA Capital Phone
    +91 22 6745 9000
    TATA Capital Address
    One Forbes, Dr. V.B. Gandhi Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all TATA Capital contact information