Tata Memorial Hospital — Discharge Summary

Hi,
I'm sorry I don't know whether to make a complain about the discharge summary but we have done our operations on 5th February but never got our discharge summary. I am from Mizoram and my sister had a rectum cancer. They took chemo last year and after that when we went for further check up and did some tests we were ready for operation. So after more than 6 hrs waiting the surgeon finally showed up and said they cannot do the opeartion as the tumor spreads inside her(that's not the main point). We stayed at the hospital for a few nights and when we got discharge the nurses at the reception told us doctor are not there at present so we left with nothing. We did follow ups and check ups, when we were finally going home I asked for the discharge summary but it was not ready cause the doctors are not there. There was a assigned doctor (not to mention his name) told me it will be ready on that same day but never did. The next day same like that, so I waited for more than 5 days for that discharge summary and finally told us they will make it and e-mail me (which I think will never happen) and I am still waiting cause I cannot do anything without that Discharge Summary. I didn't mean to complain it here but I think it would be more effective rather than waiting. Please look into my complain and kindly take action as things are getting harder for us

File no. CT/11510
Zonunsangi

Thank You.