Tata Memorial Hospital — Hospital customer care and behavior

Address:

Mumbai City, Maharashtra, 400012

We have done blood test and biopsy on tata memorial cancer hospital, mumbai, after the test we came back our city (Raipur, chhttisgadh) and as per doctor say we can view our report online,
But in website login for patients required 4 digit smart pin number, which have not given by registration time in hospital,
We calling hospital and they said you have to come hospital for pin, actually it should be given by on registration time, and this is not possible for come me as a patient to back mumbai just for login pin,
On number[protected] and extension 6172, we keep calling and the cut the phone without listening, please help me, my file no - cn/26527, and contact no - [protected]/[protected]