Tata Memorial Hospital — Insensitivity of Pharmacy Staff

Address:Sundarpur,Varanasi,Uttar Pradesh

Hi Team,
Patient case number is KD/03114. Yesterday I had very bad experience with the pharmacy staff in the Mahamana Madan Mohan Malviya Cancer hospital, Varanasi. I was taking the medicine from the pharmacy and the girl who was giving the medicine was on the call with someone, she got confused with the medicine given so I just said you should first see the medicine what you are giving. She got angry and took all the medicine given to me after that she closed that counter itself due to that I had to shift to other counter and chemo got postponed to next day as I got late due to the same reason.
How could anyone be so insensitive in the hospital which does the treatment of Cancer.This kind of attitude to those people whose family member is Cancer patient, seriously I cannot imagine this kind of inhumane behavior.
I guess management should see the CCTV for that incident.

Regards,
Rohit Verma
Was this information helpful?
No (0)
Yes (2)
Tata Memorial Hospital customer support has been notified about the posted complaint.
Complaint comments 

Comments

I got same experience in tata memorial..There is staff not respective personas .
Employees need to take action!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Memorial Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    133
    Pending
    0
    Resolved
    4
    Tata Memorial Hospital  Phone
    +91 22 2417 7000
    +91 22 2414 6755
    +91 22 2414 6750
    Tata Memorial Hospital  Address
    Dr. E Borges Road, Parel, Mumbai, Maharashtra, India - 400012
    View all Tata Memorial Hospital contact information