Tata Memorial Hospital — Misleading information to patient.

My file number is CT16372. I've been visiting tata hospital since sep 2020. My opd is in IR 18 in GJB after doing all of my test i.e. pet ct, bone ct, mri and 2 to 3 blood test doctor have given me date for my RFA at least 4 to 5 time which has been postponed. In my last to last OPD doctor told me they will call when your next OPD will be for which I waited for 1month but I didn't got any response and same has been done this time I have been waiting for 15 days and I haven't got call yet. I have a tumer in my right hand thumb which was 2X2 in aug 2020 mri and it was 11X5 in dac 2020 mri. I hope action will be taken on my file after this case or else I have to take greater step that this.