Tata Memorial Hospital — transportation from tmc to dr. e b m home bandra

Respected sir,
Myself chonde pankaj attender wuth patient janabai madhav chonde cp33111 now my complaint is from the bus helper @2:15 pm is person gives differnt justice to different persin now i am in a bus he gave a permission to a lady to travel without patient and a old man aged more than 65..
He removed him out of the bus.
How can you say that you give same justice to everyone...
Its a injustice for us na.
Please help me.