Tata Nano — deliverance

Address:

403716

Dear all,

On date[protected] my vehicle tata nano bearing registration no gao3- y - 2398 met with an accident damaging the left front side of the car (Picture attached) on visual examination and test drive by the service advisor (Mr. Nikhil and mr. Manoj) from tata service center arlem goa, it was brought out that the car has to be kept for a period of 08 to 10 days to the aforementioned work which would be covered by the insurance. (Attached copy), the service advisor informed me that there is a bent in the left rim and that it will be replaced by the insurance company as the vehicle was hit on the left and not on the right.

The vehicle was collected by my wife sweetty severes on 23.02.2019, after she drove back from the service center, she notice a lot of wobbling in the vehicle. During examination by the service advisor, said that the right side front and rear rims are bend and need to be changed! Unfortunately, the vehicle had not been inspected and checked satisfactorily!!! There exist a new problem after everything was covered under insurance.

I would appreciate it if you'll could organise to take the car and get it done as it is driven by a lady. I am unhappy with the improper servicing done and response received from the servicing team, should i come to an conclusion that after a women takes back the car there arises another problem, is it a money making procedure or???

I look forward to setting this matter amicably. If however, the matter is not resolved asap, i will consider taking higher action to resolve the complaint. I am very much disappointed with this attitude.

Service advisor number : manoj [protected]

Kind regards,

Blissford barreto [protected], [protected]