Taxmanager.in — Fee taken but service not rendered

Address:	New Delhi
Website:	TaxManager.in

TaxManager.in representative had mailed and called for IT Returns filing and I had responded with the required documents on 19 July '22 and then immediately received a call and mail from the company regarding fee payment. I paid the required fee on 20 July '22 and had mailed the detail information to the customer support team. I did not get any response from TaxManager after that nor they have filed my IT returns and the deadline of 31 July '22 has already elapsed. I tried reaching the representative who had called me, he has not taken my calls nor reverted, in fact he had cut my calls twice over the period since payment is done till 1 August '22. Nine emails I had sent to TaxManager, till date no response has come from the firm. Today, 2 August '22 I have called customer service number given on the company's website - [protected] and the representative have given assurance that she is looking into the matter and that she will respond to my email within an hour. It has been more than 4 hours and I still have not heard from TaxManager.in.

I am writing this complaint that TaxManager refund the fee which was paid for the services they had promised but did not honour. I am sure there are many such persons like me who had felt such harassment from TaxManager.in