| Address: | TCI House, 69, Institutional Area Sector-32, Gurgaon-122001, | | Website: | www.tcifreight.in |
Dear Sir,
A consignment was booked from Mumbai to Kolkata on 12.12.2023. The CNS no is [protected]. On 21.12.2023 a delivery boy named Mr. Raju Saha(Mob No - [protected]) came to deliver the materials at Kolkata and asked for Rs.350/- extra as delivery charges. But the LR Copy given to me by the Consignore M/s Shanti Copper and alloys, Mumbai, Rs.825/- has been mentioned as transportation charges for Door Delivery of materials. So why do I need to pay additional charges for delivery of materials? Whereas the delivery boy talked very harshly and refused to deliver the materials without additional payment of Rs.350/-.
Today I talked to your Delivery branch at Vivekananda Road, Kolkata over call and asked them to deliver the materials. I don't know the name of the person but his mobile number was [protected]. He started shouting on me and started to talk arrogantly. He said that the delivery boy has gone to deliver the material but I have behaved with him in a bad way. I am in Guwahati and the delivery was to be done in Kolkata so how canI behave so badly over the phone. He said that it is clearly mentioned in the LR that I will have to pay Rs.1175.00 where as the LR I have received shows total fare to be paid Rs.825/-.. He said arrogantly that I will have to pay Rs.1175/- and now have to collect the material from their office.
Please find attached copy of LR for your reference. Please look into the matter at the earliest, otherwise I will have to think about legal options. Was this information helpful? | 
Post your Comment