[Resolved] Tci Xps — Trigene Pharma not received all goods in time

Trigene Pharmaceuticals

Sep 14, 2022

Address:

Shop no 4,Siddhi Apartment plot no B-74,Sector 23,Darave,NErul (E) 400706

Sir/madam,
1) Form Vatave healthcare goods delivered 6 boxes on(8 SEP 2022) to Trigene pharma DWB NO[protected] but we received only 5 boxes 1 box missing we didn't get it
2)from Kishna Medical goods delivered 3 boxes on (9 Aug 2022) to Trigene pharma DWB No.[protected] but we received only 2 boxes 1 box missing we didn't get it

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Oct 15, 2022

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2022

TCI XPS Customer Care's response Dear Sir,

Greetings from TCI Express Ltd.

Thank you for writing to us. We regret the inconvenience caused.

We have noted the highlighted concern and have taken up the same with our team.

Our team is working on the same and we are prioritising the delivery of the shipment.

This is certainly not the experience we would want any of our customers to have.

Our delivery team will shortly get in touch with the consignee and delivery will be closed.

Thank you for your ongoing support with us.

Thanks & regards,
Tci express team.