TCL — Tv warranty

Dear Karen Bellomy,

This is related to your case # US[protected]. We would like to follow-up the following documents required to process your warranty claim.

• A clear copy of your proof of purchase (Date of Purchase, Retailer's Name, Product Item, Price of the product, and Total Amount of the transaction should be readable and unobstructed).
We will not be able to process your warranty claim without these requirements

Feel free to reply to this email if you have any questions. I received a 65 inch tv as a gift in June 2020 and it does not power on the tech tried to fix it and could not now they keep asking for a receipt that I told them I do not have Can't they check the serial number I am so sick about this I just want it replaced It should be coverd by warranty What do people do when they get gifts like this please please help me
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