Teen Patti Gem — Withdrawal not processed

Website:Tgem.ezokmail.com

Hello sir,
I had played teen patti game in teenpatti gem app, i had won money in that app several times, if my winnings amounts are lesser than 500 they are accepting for withdrawals, but if winnings are more than 1000 they hold withdrawals and making me to cancel withdrawals and loose money by playing,
Since i placed a last withdrawal of Rs.3000 on 17th dec, i will recieve an amount of Rs.2880 after deducting their 4% commission, till now they didnt processed my withdrawal, if i try to reach their customer service they are saying stories,
And no proper customer service is provided, i think its a fake and fraud app,
Please take action against the app,
My customer id and withdrawal id details are mentioned below

Game id - [protected]
Withdrawal id - [protected]_[protected]

Company details are mentioned below.

Customer service - [protected],
[protected],
[protected],
[protected],

Mail id -
[protected]@gmail.com
[protected]@gmail.com
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plz sir please halp me mere withdraw panding bata raha hai pls check the my id 🆔 number 46413679

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