Hello Team,
Consignment number : 17367782
I would like to raise a complaint with regards to your courier service. I have given my parcel which is a second hand laptop with Tez suraksha on 12th July and i was assured that it would be delivered in 4 days duration.
Following which lockdown started in Pune, so local agent told that the parcel is stuck in solapur and will be delivered by 31st July.
My multiple proactive followup with multiple staff members and over a call center number, it was revealed that parcel is still in Pune office as of today (30july) and tomarrow it will be reaching Latur office.
Whomever I contacted till now, including local office staff, call center guys, all are not happy to answer my queries and no one want to really work and try to find out where is my parcel.
It's been more than 18days that my parcel is stuck because of negligence of overall staff. Not sure how many more days it will now take to deliver my parcel. The overall experience is worst.
Regards,
Mahesh khaire.
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