Tej Couriers / Ghatge Patil Consultancy Services — Rakhi not reached in time

Address:

Tej couriers near Dabholkhar corner Kolhapur

I had sent a rakhi from kolhapur office to chickmanglur. Before handing over the courier I asked them do they deliver it to chickmanglur to which they said yes. Tracking I'd is 33324732
It's been over 10 days and the courier is still stuck in Belgaum since 5th August. It being a festive gift it hasn't reached in time. On calling the kolhapur tej office all they did was giving me vague answers. I called them several times but they said they will call back and yet they dint call back and provide any solution. Trusting on your company we send goods this kind o[censored]nprofessional behavior is highly unacceptable.