Telangana Southern Power Distribution Company [TSSPDCL] — Bill paid but electricity has been cut off

Address:

Bolla complex, jb colony, saroor nagar

I paid my electricity bill yesterday, but still the electricity for my entire apartment has been cut off. The department person cut off our electricity because one of my neighbor in my apartment has not paid his bill. But, the entire apartment has been suffering with no electricity the entire day even after paying our electricity bills on time