Telangana Southern Power Distribution Company [TSSPDCL] — Category change of electricity bill from commercial to domestic

I have raised a complaint for category change of my electricity bill from commercial to domestic through TSSPDCL application vide complaint number CC[protected] on 12.09.2021 with DD amount of Rs. 29/-. On 24.09.2021 I got a message stating that my complaint has been resolved but whenever I check this with TSSPDCL application or website with complaint number it is reflecting as "resolved at CSC, pending at ERO", even when I am checking through TSSPDCL application it is still showing as non domestic and commercial. Kindly resolve the issue at the earliest as again it is due for new bill.