[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — Electricity over meter reading and overbilling

Address:Hyderabad, Andhra Pradesh, 500072

Hi sir,
S no : [protected]
Usc :[protected]

It is a complaint of over reading and over billing of electricity.

Usually i used receive the bill around rs. 500-650. But from last few months i am receiving more than double the amount. I don't have ac at home. I have a 32" led tv, one washing machine (Using once in a week), 180l refrigerator, using 2 tube lights (Using 6 hours) and 2 sealing fans which hardly using for 10 hours.in may 2017 i have received the bill amount rs.1393 and june 2017 i have received bill amount rs. 2407, i don't have any idea how this much amounts are coming for me. The meter reading in the bill is total 375 units. I don't understand how this much units are coming. Please check the meter if any thing wrong with it or please check whether some one is miss-using the power. Please help me out on this.

Thanks & regards,
Anoop
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Jul 16, 2017
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Jun 15, 2017
Updated by Anoop_rk
The meter running even after switching off main in house.
Verified Support
Jun 15, 2017
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

You are requested to contact AE/Op/Balajinagar on [protected] in this regards. or if you want your Meter to be tested then pay Rs.150/- through Demand draft in the favour of TSSPDCL and then contact AE/Op/Balajinagar on [protected] so that you meter will be sent for testing your presence/any of your neighbour/relatives in our MRT lab

Regards,
TSSPDCL
Complaint comments 

Comments

Hello,

Sr no.:v8023909

it is showing as 0 outstanding amount when tried to pay the bill on line contacted customer care and asked they said there are no arrears, we have paid bill previously on may 14, there is no pending bill, but the billing person keep coming home and harassing for the bill and warning to disconnect the connection. When I asked for contact number of AE Saidabad they are not providing asking to come to office. I will be on work don't have time to visit during office hours.

Please check and let me know if there is any bill pending

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    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
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    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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