Telangana Southern Power Distribution Company [TSSPDCL] — Frequent power cut in my area

Address:

Chanchalguda

I am a resident of laxmi apts, malakpet, hyderabad. Our power is supplied by chanchalguda electricity Board. Everyday these people cut our power constantly for hours at any time. We constantly do not have electricity for almost more than 7-8 hours. And till date none of the customer care numbers available on the websites have responded. We have to constantly call the central electricity number 1912 and register our complaint by providing our USC number. All other numbers provided on the tsspdcl website abruptly cut our calls and some numbers aren't available only. We have tried calling every possible number but there is no response. Once or twice the fuse off officer has picked our call and has given us abrupt reasons stating that there is some fixing work going on. But for that everyday they have been cutting our power supply and no genuine reason provided buly them. This has been continuing everyday now. It has caused us not only grave inconvenience but also a huge loss in our work and careers of our children which we couldn't do it due to no electricity supply for hours constantly everyday. I have sent mails to the southern power given on the website and I only got a standard message that they will look into the issue but till date they have not looked into the issue or have fixed the issue permanently causing power cut to our area. We have no alternate numbers to whom we could reach out to if we have power cuts. This issue has not been taken seriously everytime single time I have complained about it. They have cut our power supply even during midnights and not just during the daytime. I have given many written complaints on the tsspdcl website, written mails to them and gave complaint on every possible number who received our calls after multiple calls, yet no action has been taken. We have been paying hefty electricity bills with half of the time no power supply only.