Telangana Southern Power Distribution Company [TSSPDCL] — Transaction declined, money deducted

USC :[protected]
Today (24/05/22) I paid the bill for the month of May for rupees 2, 438. I received a message from my bank that the same amount has been deducted to TSSPDCL, but on the website, it said transaction failed and asked to make another payment. I don't think I should make another payment, so can you either confirm that you have received the payment or update it on the site. Kindly resolve this problem as soon as possible.