[Resolved]  Telebrands India — ITEMS RECEIVED OTHER THAN ADVERTISEMENT

Address:

New Delhi, Delhi

I was order to Telebrand for one swing machine (easy sew ) as shown in the TV advertisement and one power saver as reported by customer care to buy as combo and will have to pay less amount or in discount. Both the items were booked and received to me on 18.11.2014 when I asked the courier person (GATI COURIER) for bill he told that we are courier person what u required is in the packing and the same will be open only after paying the amount. After make the payment of Rs.4, 613/- we opened the cartoon and found that the item we ordered was other than the ordered item. The power saver is also look like old piece. On the same day I call the telebrand at no.[protected] & [protected] and they give me another number [protected] of CC. On contact the CC they told that the item be sent to Mumbai and we will check the same and resent the items to you. It is not my duty to return the item as there is no evidence left with me as no bill was received in the cartoon. It is requested to look into the matter. The details are as under: Rakesh E 212 Subhash Vihar North Ghonda Delhi 110053 Code :[protected]