Telebrands India — Not able to get any proper reply to exchange the product and about the charges to be paid

Address:	Navsari, Gujarat, 396321
Website:	HBNINDIA .COM

I have order a hot shaper and got delivered yesterday . i have been told that the size will be medium but it is xl and i want a smaller size so want to change it to medium. i have called ur helpline on [protected]. and on 1st call i have been informed that i have to pay courier charges again though i had paid postage first. please let me know what to be done. and i have been told at the time of order that i have to pay rs 195 to get a free gift of 2000rs. but i have got some gift of mrp 999. and ur helpline person is saying mat it is up to 2000 not exactly of 2000. which sould be told at the time of order itself.