[Resolved] Telebuy.in / RP Telebuy Skyshop — water tank cleaner | |||
Hi.. My parents bought the water tank cleaner product in telebuy last week after seeing in tv. It cost rs. 1800. But when we receive the product, it looks a very simple plastic aluminuim product which is not worth of the money. And also it doesnt worked as shown in tv or in manual. It release all water from tank instead of cleaning. So we call the customer care [protected] (Which is ver very very rare to reach, alway the call disconnects stating server error) to refund the amount. But they said refund option is not there, instead of replacement can be accepted. We are located in chennai, so they asked us to visit telebuy located in maduravoyal. As my parents are aged, they bought the product to clean the tank and unable to visit the store, the got it in online. So why should we visit the shop again. Then we said ok to visit the shop, but now they are saying we will let you know please wait for our call. But we didnt receive any call from them or we are unable to reach their customer care. As of i heard the product selling in telebuy all looks defect one. Please help on this to resolve the issue. This the registered mobile no from which the product is brought in telebuy - +91 [protected] Thanks. Was this information helpful? | |||
Jul 29, 2019 Complaint marked as Resolved Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint. Verified Support Jun 25, 2019 Telebuy.in / RP Telebuy Skyshop Customer Care's response Dear Customer, Greetings from Telebuy...!!! We really regret for the inconvenience caused. As discussed request you to visit our outlet between Monday to Saturday (11AM - 4PM) we will check and do needful Showroom Address is mentioned below for reference: RP TELEBUY SKY SHOP PVT LTD, Nandhi Bricks Complex-New Building First floor, 1, kanniammankoil street, kamaraj nagar, Maduravoyal, Chennai - 600095 Near scram school. Mobile :[protected] Assuring you our best service always . For further assistance we request you to dial our customer care number [protected] and also can write to us at [protected]@telebuyindia.com Please do reach my direct contact number in case of any doubts. S Diliph Customer care - Telebuy Direct number[protected]| Mob- [protected] | |||
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+91 44 4244 7015
+91 44 4391 7099 [Corp Office]
Tower A, 2nd Floor, Prince Info Park, Ambattur, Chennai, Tamil Nadu, India - 600058
Kindly refund the money. As I am dissatisfied with the product. There is no proper response from teledu you also. Kindly take immediate action and refund my money