[Resolved] Telenor — Payment successfully done via telenor app but recharge amount not received | |||||
I recharged my phone ([protected]) about half an hour ago with Rs. 168 exclusive recharge through the telenor app. I entered my card details and the payment was successfully made. Then the app was redirecting me to the transaction details page but the page was blank. There was no message about the recharge being done. I checked my balance but no amount was credited to my account. I opened the app again and checked the past transactions but there was no detail of the transaction that was made. Was this information helpful? | |||||
Complaint marked as Resolved
Uninor / Telenor customer support has been notified about the posted complaint. Verified Support Jan 29, 2016 Uninor / Telenor Customer Care's response Hi Ishan, we apologize for the inconvenience caused. We'll check this & let you updated with a resolution. Kindly bear with us in the interim. Thanks.
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 1 Comment | |||||
Comments
I received my amount of net but it is not starting up, my plan war 97=1 GB 3g valid 28 days ao please start that recharge my phone number is [protected]
Reply
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