[Resolved]  Telenor — Sim registration failed bcz of company iregualtion

Address:Gandhinagar, Gujarat, 382029
Website:www.telenor.in

Respected sir/madam
My mobile no.-[protected], using telenor services from last 4yrs.
On 2nd september, i got a message which stated as :-

Priya grahak, aap ke dwara diye gaye document vartaman dot ke niyam anusaar nahi hai, jis vajah se aapki sewaen bandh ki jaa rahi hai.

On 3rd september fail sim card registration has failed. Means i have no telenor network.
Now from last 5 days, i am unable to use mobile, it really panic not to me only but it also effected my business.

Even i did not get a call from your side what to do, also did not give me a day to submit the document, it just stop within 1 day.

I have also contacted your telenor office where they said you can not get this number. Because your sim registration has failed.

Till i am running from one telenor store to other store but they don not have to reactive my sim. But i did not get any answer which can help me to get my sim.

I would like to ask telenor authority, is this way to hold the customer, is this good way to provide your committed services to customer.
This shows your irresponsibility and negligence toward the costumer.

Hence please maintain the reputation of company and committed services to good customer who is the part of telenor family.

Please try to solve my problem as soon as possible

For this i will be thankful to you.
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Oct 24, 2016
Complaint marked as Resolved 
Uninor / Telenor customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2016
Uninor / Telenor Customer Care's response
Hi Niraj0425, sorry to hear about this. We'll check it & get back to you with an update. Kindly stay tuned. Thanks.
Complaint comments 

Comments

Sir my mob no.[protected] is missed and this number is not generate while I give id proof and FIR copy in telenor store
plz help me because this number is very important for me
Sir, I have lost my mobile bearing no uninor [protected] so I want to block my number plz kindly block number

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