Telenor — Vas service

Address:

Guntur, Andhra Pradesh, 522001

Telenor has deducted Rs.15 for VAS service "Bidding Mania" on 21/11/2015 at 09:23:51pm without my knowledge and this is not the first time they keep on activate the VAS service by their own for 4 to 5 times per day and i have to call customer care each and every time for the refund but this time they have deducted the amount but didn't gave the refund and said that their server is down and asked me to call after 5 minute, when i called them after 5 min then they started rejecting my call and also didn't refunded the amount. Please take some strict action against telenor company...