Thane Municipal Transport [TMT] — April month driver drives very slowly

Address:Thane, Maharashtra, 400607
Website:www.consumercomplaints.in/new_complaint/#moveerrors

Sir/Mam,
I and my husband are regular passengers of TMT AC bus-126 (4th bus-8.30am) starting at Hirannandani Estate to RBI (BKC).We never had any issues till date with the bus, driver or the conductor.As per the company rules, the driver, conductor changes on the 1st of every month.We have been travelling via this bus(4th bus-8.30 am) since 7-8 months and with all the possible traffic, we were reaching on time to our destinations(i.e. at 9.50 am).But since 1st of April (since the driver has changed on 1st April 2016) we are reaching late to office by 30 mins for the entire 1st week of April.The driver is driving the bus at his own convenience, not considering the fact that the employees need to reach on time.He drives by his own sweet time and is not bothered at all.Now my husband and myself, we both have stopped taking this bus since then, like us many others have also done the same.If you really want to check, pls compare the April month 4th bus money collection with earlier months same bus, you will definitely find a difference.This same 4th bus use to be full at Majiwada stop itself, but now the bus runs on the road with few passengers as compared to earlier no. of passengers.
Requesting you to kindly look into the matter at the earliest.
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Thane Municipal Transport [TMT] customer support has been notified about the posted complaint.
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    +91 22 2581 2756
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    Mahapalika Bhavan, Chandan Wadi Pachpakhadi, Thane, Maharashtra, India - 400602
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