Thanigaivel — need membership card and service

Address:

no.46, pillayar koil street, kaikankuppam, chennai, Chennai, Tamil Nadu, 600087

Membership no. Bnl-2172, name - thanigaivel

I have joint membership with prestige vacations date on 03.01.2020 in kattupakkam branch
It's going over 60 days we yet not received that, we are following to prestige customer care but still they not no responding my inquires
We really upset this issue
I have paid already rs.7, 500 /- for joining membership
Pls repond my mail or pls refund my money