The Courier Guy South Africa — Delivery

Every time a parcel has been sent to me via the courier guy it is not delivered because the driver says there is no one home even though i have been home the whole day waiting for the delivery. Today (27 august 2020) the driver says he was outside my house - but did not call me to say he was there - then went back to the depot. When i phoned the depot i was told my stephan (Phalaborwa depot) that he would call back in 10 minutes. 45 minutes later i called the depot again. Stephan was not even there anymore. I was then informed that the driver says no one was home. When i asked how the driver had tried to contact me they could not answer. They have now said they will deliver tomorriw between 2 and 4pm. I'm wondering if that will happen! Can someone please get the phalaborwa depot to train their driver so that he can know to contact a person when he is outside their house! And like i've said this happens regularly.